Update Your Billing Details

Introduction:

The following page describes how to update your billing information and billing address for EVA Cloud, or cancel your subscription.


Prerequisites:

Step 1: Log on to the EVA Administrator Console

Step 2: Input the username and password of the EVA Customer Administrator

eva-visitor-management-system-admin-console-login-screen.jpg

Step 3: Go to ‘Account --> Billing’

 
Billing Page.png
 

On this page you can:

  • Update your billing information
  • Cancel your subscription to EVA Cloud

To update your billing information:

Step 1: Select 'Update your billing details'

 
Billing Button.png
 

Step 2: Update your details as required on the self-service page

 
Self Service Page.png
 

To cancel your subscription to EVA Cloud:

Step 1: Select 'Cancel your subscription'

 
Cancel Button.png
 

Step 2: Select 'Confirm subscription cancellation'

 
Confirm Cancellation.png
 

You can always reactivate your subscription by logging back into your Admin Console.