Azure Active Directory Synchronization

Introduction

The following document describes how to use the EVA Azure Active Directory Synchronization application that allows your organization to integrate your Azure Active Directory with EVA Receptionist.


How to buy the EVA Azure Active Directory Synchronization add-on

Step 1: Log on to the EVA Administrator Console

Step 2: Input the username and password of the EVA Customer Administrator

Figure 1: Administrator Console Login Screen

Figure 1: Administrator Console Login Screen

Step 3: Go to ‘Site Information --> Active Directory Sync’ (see Figure 2).

Step 4: Check if the site name is correct in the top right corner (see Figure 2).

Figure 2: Active Directory Sync Tab

Step 5: Check the radio button for Azure Active Directory Sync (See figure 2).

Step 6: Click on ‘Buy ADSync’. A new window will appear (see Figure 3).

 Note: All existing employees entered manually in the Employees table will be disabled automatically and you will not be able to add new records manually – only Active Directory employee records will be allowed to be used to ensure there is a single source of truth.


figure 3: Azure Active Directory Sync Settings

figure 3: Azure Active Directory Sync Settings

Step 7: Click on the ‘Click here to link your Azure AD account with EVA’ button (See figure 3).

Step 8: You will be prompted to provide login details and give permission to EVA to read users and at any time. Please make sure the account is Work/Organizational and the login user is an admin.

Figure 4: Azure AD Sync Permissions Request.

Figure 4: Azure AD Sync Permissions Request.

Step 9: Please click on ‘Accept’ button and that will take you back to the EVA Admin Console (See figure 4).

Configuring EVA Azure Active Directory Sync

Figure 5: Azure Active Directory Information

Figure 5: Azure Active Directory Information

  • Site Name: References the name of the site Azure Active Directory has been configured for.

  • Azure AD Account: References the Azure Active Directory account used for EVA receptionist integration.

  • Azure AD Token Status: The current status of the Azure AD Token. If this is expired, Azure AD sync will need to be re-linked.

  • Unlink Azure AD Account: Use this button if you need to re-link the existing Azure AD Account or link a new Azure AD Account.

  • Manually sync employees: Use this button to perform a manual sync.

Figure 6: Azure Active Directory Sync Setup

Figure 6: Azure Active Directory Sync Setup

  • Sync Photos (using BETA API): Check this box to pull employee photos from Azure Active Directory. Please note this is currently in BETA.

  • Exclude employees with user type: This is a comma separated list of values. Eg. Guest (It will filter for users who have Guest user type in Azure Active Directory)

  • Sync Type: Select Automated if you would like EVA to sync your employees on a schedule. Otherwise select manual to only perform a sync when instructed.

  • Sync Frequency: Enter how often you would like the sync to be performed. Whether the sync is in minutes, hours or days is determined by the Sync Frequency Type option below.

  • Sync Time Setup: This is the initial time setup you will choose sync to run. After the initial sync EVA will use the Sync Frequency and Sync Type to determine when to run.

  • Last Scheduled Refresh: This field represents the most recent sync completion time.

Figure 7: Azure Active Directory Sync Log

Figure 7: Azure Active Directory Sync Log

  • Date Started: Displays the date and time the most recent employee sync was started.

  • Date Completed: Displays the date and time the most recent employee sync completed.

  • Status: Displays the most recent status of the sync.

  • No. of employees Added: Displays the number of employee records added in the most recent sync.

  • No. of employees Updated: Displays the number of employee records updated in the most recent sync.

  • No. of employees Deleted: Displays the number of employee records removed in the most recent sync.